| Service-public.fr’s mission is to inform the user and to direct him to the services which allow him to know his obligations, to exercise his rights and to accomplish his administrative procedures. It is the official site of the French administration, the unique portal for administrative information and access to online services, produced in partnership with national and local administrations. The current version, fully developed in responsive design, is accessible from all media: computer, tablet or mobile. Organized according to users’ needs, the site answers questions such as: “Am I entitled to housing assistance?” “,” What is the cost of a passport? “,” How do I get the legal aid application form? “,” Can I change my address online? “,” What are the opening hours of the prefecture? “,” Do I have to travel to redo my car registration document? ” etc.Service-public.fr is structured into three spaces dedicated to different audiences:
• For individuals: www.service-public.fr • For professionals: www.service-public-pro.fr • For associations: www.service-public-asso.fr It also includes a Directory area referencing all national administrations and services (institutions and jurisdictions, ministries, independent authorities, embassies …) and local (town halls, prefectures, social services, courts …): the directory. service-public.fr. The site informs and guides users through various sections such as: • News: latest news from the administration, news files, alerts … • Your rights and procedures: practical sheets and additional information to know and understand your rights and obligations and to carry out administrative procedures. • Online services and forms: access to all the online procedures, forms, document models and simulators offered by the administration. • Your questions: messaging service and questions / answers by email. |
| Nature: Public |
| Costs: Free / Partial free |
| Documents: https://www.service-public.fr/particuliers/vosdroits/services-en-ligne-et-formulaires |
| Mail:
Formulaires en ligne : Accès à la page permettant de choisir le type de demande et renseigner le formulaire. http://www.defenseurdesdroits.fr/contact https://information.defenseurdesdroits.fr/DEL/annuaire_delegues.html#59 https://formulaire.defenseurdesdroits.fr/code/afficher.php?ETAPE=accueil_2016
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| Phone: Depuis la France, appeler le 3939 du lundi au vendredi de 8h30 à 19h (coût 0,15 euros ttc/minute). Depuis l’étranger ou hors métropole, appeler le +33 (0) 1 73 60 39 39 uniquement depuis un poste fixe (coût d’une communication + coût de l’appel international variable selon les pays et les opérateurs). |
| Link: https://www.service-public.fr/particuliers/vosdroits/N105 |
Paris 75007
France
